Terms & Conditions
Last updated: 6 October 2026
In short. This page explains the rules for using the FERON website and the basic terms for working with us. Sending an enquiry does not create a contract. A campaign starts only when we both agree the scope, fees and content rights in writing.
About these terms
These Terms & Conditions apply to the website operated by FERON Media Agency (“FERON”, “we”, “us”), based in Pune, Maharashtra, India. Where a campaign is contracted through a different legal entity, that entity will be identified in the written campaign agreement. By using the site or sending us an enquiry you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the site. You must be at least 18 years old and able to enter a binding contract under Indian law to send us an enquiry.
Using the website
You may browse the site and contact us through it. You agree not to:
- send false, misleading or someone else’s information, or pretend to be another person or company;
- send spam, malware or anything unlawful, abusive or infringing;
- scrape, copy, or collect data from the site by automated means, or try to break, overload or gain unauthorised access to it or its systems;
- use the site to find creators or brands in order to bypass FERON for a campaign we introduced.
We may block access or ignore enquiries that break these rules.
Our services
FERON is a creator marketing agency. We help brands find suitable creators and manage creator campaigns from brief to published content, and we connect creators with brand campaigns. The website describes our services in general terms. It is not an offer, and nothing on it promises a particular price, creator, timeline or result.
FERON is a new agency. We will not show client logos or results we do not have.
Working with FERON
An enquiry, a call, or an email discussion does not oblige either side. We work together on a campaign only after we both accept a written proposal or agreement that sets out, at least:
- the scope, deliverables, platforms and timeline;
- the fees, FERON’s fee or commission, and when payments are due;
- how drafts are reviewed and approved, and how many revisions are included;
- who owns the content, and how long, where and in what media it can be used;
- how either side can cancel, and what is payable if they do.
We insist on this in writing because under Indian copyright law a transfer or licence of copyright must be in a signed written document, and if that document leaves out the period or territory, the law fills the gap with five years and India only. Written terms protect brands and creators equally.
Brands agree to give accurate briefs and product information, to respond to drafts on time, and to pay as agreed. Creators agree to give accurate profile and audience information, to produce original content, to meet agreed deadlines, and not to use bought followers, fake engagement or automated activity to inflate their numbers. FERON may decline or end a collaboration where these are not met.
Advertising standards
All campaigns we run must follow Indian advertising law and codes, including the Consumer Protection Act, 2019, the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022, and the ASCI Guidelines for Influencer Advertising in Digital Media. In practice:
- creators must clearly disclose a paid or other material connection with a brand, in the same language as the content and in a way that is easy to notice;
- brands must give claims that are true and can be backed up, and creators must not make claims about a product that they have not been given or cannot support;
- FERON may ask for a post to be changed, paused or taken down if we reasonably think it breaks the law or these guidelines.
Brands and creators remain responsible for their own compliance with the law. These rules do not make FERON the publisher or endorser of a creator’s content.
Fees, payment and tax
Fees and payment dates are set in the written proposal or agreement. Unless it says otherwise, amounts are exclusive of GST and other taxes, which are added where they apply. Each side is responsible for its own taxes. Payers may deduct tax at source (TDS) as the Indian income-tax law requires, and creators and vendors must give the tax details (such as PAN and GST registration where applicable) that we need to pay them correctly. Late payment, refunds and cancellation charges follow the written agreement.
Content and intellectual property
The website. The FERON name, wordmark, design, text, graphics and code on this site belong to FERON or its licensors. You may view the site and share its link, but you may not copy, modify or reuse its content or branding without our written permission.
Campaign content. Unless a signed written agreement says otherwise, creators keep ownership of the content they create, and brands receive only the permission to use it that the agreement describes (for example, a period, territory and media). Creators’ moral rights, such as the right to be credited and to object to distortion of their work, are not affected by these terms.
What you send us. You promise that the information and material you send us is yours to share and does not infringe anyone’s rights. You give us permission to use it to respond to you and to carry out the work you ask for.
Confidentiality
We treat non-public information that brands and creators share with us, such as launch plans, pricing and strategy, as confidential and use it only for the campaign. We will sign a separate non-disclosure agreement if you ask. Information that is public, already known to us, or that we must disclose by law is not covered.
Disclaimers
The website is provided “as is” for general information. We try to keep it accurate and available, but we do not promise that it is always up to date or free of errors or interruptions. We cannot guarantee campaign results such as reach, views, engagement or sales, because they depend on creators, audiences, platforms and the product itself. Links to other sites, including Instagram, are for convenience, and we are not responsible for third-party sites or the content creators publish on their own accounts.
Limit of liability
To the extent Indian law allows, FERON is not liable for indirect or consequential loss, or for loss of profit, revenue or goodwill, arising from your use of the website. For paid campaigns, our liability is limited as stated in the written agreement for that campaign. Nothing in these terms excludes liability that cannot be excluded under Indian law, such as liability for fraud or wilful misconduct.
Privacy
How we handle personal data is explained in our Privacy Policy, which forms part of these terms.
Changes and suspension
We may update these terms as our services and the law change. We will post the new version here with a new date. Changes apply from the date posted and do not change a signed campaign agreement without your written consent. We may suspend or end access to the website at any time if it is needed for security, legal or maintenance reasons.
Governing law and disputes
These terms are governed by the laws of India. If a dispute arises, both sides will first try to settle it in good faith by discussion for at least 30 days after one side gives written notice. If it is not settled, it will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement (or, failing agreement, as the Act provides). The seat and venue of arbitration will be Pune, Maharashtra, India, and the language will be English. Subject to that, the courts at Pune, Maharashtra, India have exclusive jurisdiction. A written campaign agreement may set its own dispute clause, and that clause then applies to that campaign.
General
These terms and the Privacy Policy are the whole agreement for use of the website. If any part is found unenforceable, the rest stays in force. If we do not enforce a right straight away, we do not give it up. You may not transfer your rights under these terms without our written consent. Neither side is liable for a delay or failure caused by events beyond its reasonable control. We may give you notices by email at the address you provided.
Contact
FERON Media Agency, Pune, Maharashtra, India. Email: feronmediaagency@gmail.com. Questions, complaints or notices under these terms can be sent by email to FERON Media Agency. For data-related questions or complaints, please use the Privacy Policy contact.
Privacy Policy
Last updated: 6 October 2026
In short. You send us your details through the contact form so we can reply to you and, if we work together, run a campaign. We do not sell your data, we do not run advertising trackers, and you can ask us to correct or delete your information at any time.
Who we are
This website is run by FERON Media Agency (“FERON”, “we”, “us”), based in Pune, Maharashtra, India. Where a campaign is contracted through a different legal entity, that entity will be identified in the written campaign agreement. For the personal data described in this policy, FERON decides why and how the data is used. In Indian law that makes FERON the “Data Fiduciary”.
Business location: Pune, Maharashtra, India. Privacy and general contact email: feronmediaagency@gmail.com.
What we collect
We collect only what is listed below.
| Data | How we get it |
|---|
| Name, email address | You type them into the contact form (required). |
| Company or brand name | Contact form (optional). |
| Campaign type and budget range | You choose them in the contact form. |
| Your message | You write it in the contact form. |
| Creator details such as profile links, niche and audience information | You send them when you apply or contact us as a creator. |
| Technical details: the page you sent the form from, the time of submission, and your IP address as seen by our hosting and database providers | Collected automatically when you submit the form. We use them to prevent spam and abuse. |
We do not ask for payment card details, government ID numbers, passwords or sensitive information such as health data through this website. Please do not put them in the message box. This site has no user accounts.
Why we use it
- To reply to you. We use your name, email and message to answer your enquiry and discuss a possible campaign.
- To plan and run campaigns. If we work together, we use your details to prepare proposals, brief and coordinate creators, and deliver and report on the work.
- To match brands and creators. If you are a creator, we may keep your details to consider you for future campaigns. We share your profile with a brand only for a campaign you have agreed to be considered for.
- To keep records and meet legal duties. Examples are invoicing, tax and accounting records, and responding to lawful requests.
- To protect the website. We use technical details to block spam and misuse.
We will not use your details for newsletters or promotional messages unless you separately agree to that. We do not sell personal data.
Your consent
Before you can send the contact form, you tick a box confirming that you agree to us using your details as described here. That is how we get your consent. You can withdraw your consent at any time by emailing feronmediaagency@gmail.com with the subject “Withdraw consent”. Withdrawing is as easy as giving consent. It does not affect what we did with your data before you withdrew. After withdrawal we will stop using your data and delete it, unless the law requires us to keep some of it (for example, invoices for completed work).
Who we share it with
We share personal data only with the people and services needed to do the work described above:
- Service providers that process data for us: our database provider (Supabase), our email provider, and our website hosting provider. We share only what is needed to provide the service.
- Brands and creators, but only when needed for a specific campaign and only the details needed for it.
- Authorities, courts or professional advisers (such as our accountant or lawyer), when the law requires it or when we need advice to protect our rights.
These providers may use your data only to provide their service to us.
Where it is stored
Enquiries are stored in our database, hosted by Supabase in the project region currently configured for FERON (ap-northeast-1, Tokyo, Japan). Email copies may exist in our business email system when we communicate with you. Some of our providers run servers outside India, so your data may be processed outside India. We do this only as Indian law permits.
How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact with you, then we delete or anonymise them.
- Clients and creators we work with: for the length of the relationship, and afterwards for as long as tax, accounting and other laws require us to keep records.
- Technical details used for spam prevention: kept with the enquiry they belong to and deleted with it.
If you ask us to delete your data sooner, we will do so unless the law requires us to keep it.
Security
We protect your data with reasonable safeguards: the site and form use HTTPS, the database does not allow the public to read stored enquiries, only approved FERON team members can sign in to view them, and the form has spam and rate-limit protection. No system is perfectly secure. If a personal data breach affects you, we will tell you and the Data Protection Board of India as the law requires.
Your rights
You can ask us to:
- give you a summary of the personal data we hold about you and how we use it;
- correct data that is wrong or incomplete;
- delete your data (we will do so unless the law requires us to keep it);
- deal with a grievance about how we handle your data; and
- let you nominate another person to exercise these rights for you if you die or cannot act for yourself.
To use any of these rights, email feronmediaagency@gmail.com. We may need to confirm that the request comes from you. We aim to reply within 30 days and always within the time the law allows.
Children
This website is meant for businesses and adults. If you are under 18, please do not send us your details. A parent or legal guardian must contact us instead. If we learn that we have collected a child’s data without the required parental consent, we will delete it.
Cookies and trackers
At the time of writing, this website does not set cookies and does not use advertising or analytics trackers. To display the page, your browser loads fonts from Google Fonts and a script library from Cloudflare’s cdnjs. Those providers receive your IP address and browser details when that happens, under their own privacy policies. If we later add analytics or cookies, we will update this policy first and ask for your consent where the law requires it.
The site links to our Instagram page. Instagram is run by Meta and has its own privacy policy.
Changes to this policy
We will post any change on this page and update the date at the top. If a change affects how we use data you have already given us, we will ask for your consent again where the law requires it.
Contact and complaints
For any question about your data, to use your rights, or to raise a complaint, contact FERON Media Agency, feronmediaagency@gmail.com, Pune, Maharashtra, India.
Please raise your concern with us first. If you are not satisfied with our response, you can complain to the Data Protection Board of India once it begins receiving complaints under the Digital Personal Data Protection Act, 2023.
This policy is written under Indian law, including the Information Technology Act, 2000 and the rules under it, and the Digital Personal Data Protection Act, 2023 and Rules, 2025, as they come into force.
